Safe-Fail with Enterprise 2.0
Matt has a really nice post about what to do when your early social software experiments get into trouble..
“You want a little structure (policies, templates, limited usage) to begin with. Kinda like the stablisers (AKA training wheels)on this kid’s bike. And then at some point you might want to take the structures away (or at least reduce them), because they are actually slowing you down. Now the first thing that happens when you take the stabilisers away is that the kid falls off the bike. And when this happens we learn our lesson and put an even bigger set of stabilisers on the bike and NEVER TAKE THEM OFF AGAIN. Don’t we?”
Read the whole post.
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