Seven Ways to Use a Wiki
Maish Nichani over at Pebble Road has written a case study of wiki use in the British Council Singapore’s Professional Development Centre.
“Wikis are increasingly being used on the intranet to help in collaboration around shared work. However, many case studies only briefly cover the actual work practices that successfully accommodate wikis; the focus is still on the overall reactions of the managers and staff on their use. In this article, I will describe how wikis are used in the Singapore branch of the British Council and highlight the characteristics of the work practices that accommodate them.”
Maish describes seven practical ways that wikis are being used by normal people doing normal work, in a “bottom-up” KM approach. Some nice practical substance to back the Enterprise 2.0 ideas.
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